Friendly service and not pushy. Same person to sell me a vehicle 3 yrs ago, so I was more comfortable and confident with my purchase. The process was fast and I was very happy.
Took great care of us! Will recommend to anyone looking for a new/used car with friendly, caring staff! No pressure car shopping
Bought a vehicle from an employee by the name of Carlos. After purchase, I had an issue with the vehicle and I was so happy with how this establishment was willing to work with me to get the matter amicably resolved. Highly Recommend.
This was the best experience I’ve ever had buying a car. I explained my situation and needs to Jim. He asked me a couple of questions and got me into the perfect vehicle! Thank you so much Jim!!! I’m loving the SUV!!! My daughter loves it too!!!
Great customer service and willing to work with you where they are able too. I’m definitely going back if I buy another used car.
I never write a review, but this deserves a big shout out to Jim @in-out auto, I just purchased a nissian rogue this month with them. I couldn't believe how easy and relaxing the buying process was. Jim and the other staff were not pushy, they allowed you to pick the car ,truck, SUV of "My"choice and made sure I got in it, I know we're I am sending everyone or anyone that wants a honest, and caring mom and pops little dealership. Thank you again Jim for everything you have done for me and my family.
I had to buy a first car for my 18year old daughter today with In and Out auto sales and I have to say that it was the best car sale experience I’ve ever had and I have bought a few cars in my lifetime. Staff were very friendly and to the point, didn’t have to play the usual back and forth games with prices. I was in and out roughly about 30 minutes. This company has the perfect name “In and Out” because that’s literally what it felt like. Carlos and Jim treated us like family and I strongly recommend this car dealership to everyone looking to buy a used car if you want good prices and great customer service.
The staff at In and Out auto is so easy to work with! I am a repeat customer, so far I purchased both of my daughters cars here and they have both been very reliable vehicles. Don’t waste your time and energy at other car lots. The team here will help you and there is no high pressure sales tactics.
The last thing anyone wants to do at 9 months pregnant with kids already in tow is car shop. My husband and I had looked around for weeks and were constantly disappointed. It was a huge relief when I pulled into In And Out. Jim was super helpful and friendly. He worked with me on price, was not even slightly salesy or pushy, and was very kind and laid back.... The laid part back made it so much simpler because finding the right car had been stressful and exhausting up until I decided to purchase from these guys!! If we need a car in the future, we know where to go. Clean, professional, organized, timely. Overall a very good experience. Definitely recommend Jim and the guys here!!
I can't say enough about this dealership! The salesman Carlos, treats you like a friend and guides you to a vehicle based on your needs, wants and budget. PLUS they help give a car away each year to a deserving member of the community. So cool!
Really great experience with no pressure sales. Was able to walk the lot and look at a vehicle for 5 min without a salesman. That impressed me and allowed me to think and look over the vehicle. Being able to go on a test drive without a salesman helped seal the deal. Edgar made this purchase a great experience and I know I would buy again. Very commendable for a small dealer to respect the customer and make a friend. Thanks for an honest open buying experience
I really could not recommend this place enough. I purchased a camper van here a couple of years ago from Jim & Randy that has been a dream. They have mechanics on site who inspect every vehicle so they can communicate honestly about the mechanical condition & I found their assessment to be completely accurate. They were also an absolute pleasure to work with & gave me a great deal. So when I recently needed a new day-to-day car I decided to go with them again - even though it took 2 hours, 3 buses, & nearly 3 miles of walking to get there from where I live - because I so appreciated my first experience & wanted to give them my business. I was able to work with Jim again. We went on several test drives & I ended up with a fantastic Volvo I am thrilled about. Both times I felt that I was treated with honesty & respect & if I ever need another vehicle I'm going straight to In-N-Out. You should too.